FIND YOUR PERFECT JEANS
With my many years of in-store visual merchandising experience at Levi Strauss, one critical consumer challenge remains unlocked: how do you find your perfect new jeans in a busy store or web environment. Most consumers don't feel like trying endless random pairs of denim in a small dusty fitting room. Marketing research labels denim-shopping as one of the least favorite brand experiences in the industry. I took the time to investigate this case from a fresh new (noncorporate) angle. I interviewed more than 50 loyal consumers, cross-checked the findings with some core players inside the brand and also did various research exercises to learn from other industries such as music sorting (Spotify) or Podcasts selections (Apple Podcast). My FIT FINDER app sorts and suggests your preferred jeans from the available current collection. Using a fun quiz-style algorithm to find your perfect denim fit in only 7 steps, the app also features a history section and a “shop now” feature for easy purchase at the end of the process to convert the outcome into real store sales.